Processing Time: Orders are processed within 24-48 hours after payment is confirmed, except for weekends and holidays.
Shipping Methods: We offer a variety of shipping methods, including ePacket, DHL, FedEx, UPS, TNT, and more. The shipping method you choose will affect the delivery time and cost.
Shipping Cost: The shipping cost depends on the weight of the package and the shipping method you choose. We offer competitive shipping rates and are constantly negotiating with our carriers to provide you with the best possible rates.
Delivery Time: Delivery times vary depending on the shipping method you choose and the destination country. Generally, packages shipped via ePacket take 7-15 business days, while packages shipped via express shipping take 3-7 business days. Please note that delivery times may be delayed due to customs clearance procedures or other unforeseen circumstances.
Tracking: Once your order is shipped, we will provide you with a tracking number so you can track your package. Please note that it may take up to 24 hours for the tracking information to be updated.
Customs and Duties: Thebabygears is not responsible for any customs or duties fees that may be charged on your package. These fees are the responsibility of the buyer.
Shipping Restrictions: We do not ship to some countries or regions due to legal restrictions or carrier limitations. Please check with us before placing an order if you are unsure if we can ship to your country.
Shipping Insurance: We offer shipping insurance for an additional fee. If you choose to purchase shipping insurance, your package will be insured against loss or damage during shipping.
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us.